WHAT INFORMATION WE COLLECT
Collection of Personal Information
The following is a description of our data collection practices, including the personal information we collect, the sources of that information, the purposes for which we collect information, and whether we disclose that information to external parties.
Personal Information: Personal Information is any data that can be used to identify an individual. Personal Information that you may be asked to provide when utilizing our website or Services, leaving a product review, contacting customer support, signing up for our promotional emails and news, or requesting a quote, may include, but not be limited to, your first and last name, company name, mailing address (including ZIP code), e-mail address, and telephone.
Call and SMS Text Data: When you contact our company through the phone numbers shown on our website, you agree and consent to our collection of personal information about you, including your phone number, your name displayed on the Caller ID (when available), call recordings and transcripts of calls you place to us when using our website, Services, or other data, and to receipt of SMS text messaging via verbally authorized direct SMS text messaging. The transmission of this data is encrypted using TLS encryption and all data cached is deleted and is not stored by us for any longer than necessary for business purposes. We do not share this data outside of the Services. We may use this data to increase the accuracy of caller information and provide more specific information to our customers regarding the call location, to describe the types of businesses that engage with our customers and to determine call histories for analytics purposes. We use various in-house and third-party analytics tools to analyze the activity of our customers as they use our website and Services.
Social Media: We may collect your social media handle and basic account information when you interact with McLaren’s social media pages or websites.
Geolocation Data: We may collect certain information about your access to and use of our website and the Services, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the dates and times that you access our website, and the Services, the pages that you view while at our website, information on how you interact with our website, and the Internet address of our website from which you linked to our website. Information regarding your computer system configuration and operating system is also gathered. This information is used by us to help analyze trends, enhance your experience on our website, send targeted advertisement emails, and to improve and administer the Services. We use this information to monitor your use and the effectiveness of our Services, to identify you, and to provide you with targeted information and offers.
Testimonials: We may display personal testimonials of customers on our website in addition to other endorsements. If you wish to update or delete your testimonial, please submit your request in writing to McLaren Industries, 6907 Broadway Avenue, Jacksonville FL 32254.
Promotional Materials : If you choose to receive newsletters or promotional e-mails from us, we may collect additional information about you through the use of and interaction with customized links or similar technologies to determine whether the e-mail was opened and for how long, and which links were utilized by you, in order to provide you more focused e-mail communications or other information. We may also use third-party service providers for these data collection and delivery activities.
User Registration/Form Submission
Our website's Request to Quote, Promotional Email Sign up (Pop Up), or Customer Survey forms may require users to give us their contact information (such as your first and last name, company name, email address, phone number, fax number and address). We only use contact information to a) contact you regarding our website, or b) contact you regarding your request for a quote and/or the information you registered/submitted to us. Such information is kept secure and private, stored on our servers. You have the option to opt out of SMS text messaging, to decline to verbally authorize direct SMS text messaging and/or to opt out of promotional emails from our website.
METHODS WE USE TO COMMUNICATE WITH OUR CUSTOMERS
The following are different communication methods that we use to communicate with you. You may opt out of receiving these communications by contacting us in writing, unsubscribing to emails, or responding “STOP” to push text messaging.
We periodically send out emails and email newsletters informing you of company developments, sales discounts, and new products offered by our company. You can unsubscribe from them by following the “unsubscribe” instructions near the bottom of the email. You can also contact us in writing to McLaren Industries, 6907 Broadway Avenue, Jacksonville FL 32254.
Mail or Telephone Promotions:
We occasionally contact our customers through regular postal mail or through telephone calls. If you do not wish to receive these communications, you can ask us to delete you from our customer mailing or phone lists.
You can opt out of text alerts any time by replying “STOP,” or by contacting us by any of the methods at the end of this section. You can also send us your request in writing.
We complete any opt-out request as quickly as we can. This opt-out request won’t prohibit us from sending you important nonmarketing notices, such as product safety notices.
WHAT WE DO WITH COLLECTED INFORMATION
We may combine personally identifiable information that you provide to us with other information about you that is available to us, including information from other sources.
The ways that we may use your information include:
- to respond to your specific inquiries;
- to troubleshoot any issues with respect to your use of our website;
- to provide you with information on McLaren products and services, either on a personalized or aggregate basis;
- to give Website owners and editors anonymous, aggregate information that is useful for developing new features and products for our visitors and to improve the content and navigation on our website;
- McLaren sales and support representatives may use personal information to better assist you with using our website and help you find the best product for you;
- to send you our newsletter about company news, product promotions and discounts. If you would like to stop receiving the newsletters, you may unsubscribe by removing your account;
- to resolve disputes, prevent and detect fraud, and otherwise to help us to avoid legal liability;
OUR SECURITY MEASURES
Security of Your Personal Information
We are committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. For example, we store Personal Information you provide to us on computer servers with limited access by others. Personal Information that you provide to the Company in connection with registering as a user of the Site or the Services (such as your name and e-mail address) is protected in several ways. Your information resides on secure servers accessible only by Company personnel. Our Company strives to prevent unauthorized parties from viewing such information when it is transmitted to the Company. We utilize data security methods appropriate to the risks presented. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, please submit your request in writing to McLaren Industries, 6907 Broadway Avenue, Jacksonville FL 32254. We will retain and use your Personal Information as disclosed in this policy and otherwise as reasonably necessary to comply with our legal obligations.
YOUR RIGHT TO UNSUBSCRIBE AND/OR OPT OUT FROM RECEIVING COMMUNICATIONS FROM MCLAREN
We communicate with you to provide information, products and services that you have voluntarily requested to be sent to you. It is your choice to send us these requests and to continue receiving emails from us. You may unsubscribe from receiving marketing emails or opt out of SMS text messaging by following the instructions above in this webpage.
DISCLOSURE OF YOUR INFORMATION:
We may disclose user personal Information in the following ways:
- To comply with any law, regulation, or litigation; or,
- To protect and defend the property rights of Company and its affiliates; or,
- To act in urgent circumstances to protect the personal safety of any officer, director, employee, consultant, agent or representative of Company, any user of Company products or services including without limitation the Site and the Services, or any member of the public; or,
- For reasons of national security, law enforcement or other issues of public importance.
In the event Company goes through a business transition or transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, in which case user Personal Information will likely be among the assets transferred. You will be notified via email and/or prominent notice on our website for thirty days of any such change in ownership or control of your Personal Information.
INFORMATION FROM THIRD-PARTY WEBSITES
In order to better display information to you or to facilitate your access and use of our website, we may collect, on your behalf, other Personal Information from third-party websites that you visit or that have links to our website. By visiting these third-party websites, you consent to the use of your personal information by us.
OUR SECURITY MEASURES
We use industry-standard security technologies to secure your information. Our servers are password and firewall-protected and access is limited to our employees and independent contractors. We maintain safeguards to protect the security, integrity, and privacy of our servers and of your Personal Information.
Our website is owned by McLaren Industries, Inc., a leading manufacturer of industrial equipment parts.